Frequently Asked Questions

Use one lamp switch to control multiple other lamps.

Can more than one PSYNQ be used at the same time?

PSYNQ transmitters and receivers both have small dials that allow you to choose between 8 operational channels. When different PSYNQ pairs are set to different channels, they can be used to control appliances independent of each other while in close proximity. 

Does PSYNQ require a WiFi connection?

PSYNQ uses a safe low power radio frequency transmission that eliminates the need to connect to your home WiFi network. This means that PSYNQ doesn’t pose a network security risk and cannot be hacked. It also means you have one less device to worry about going obsolete as WiFi systems and technology change.

How far apart can the PSYNQ transmitter be from the receiver?

PSYNQ transmitters and receivers can be up to 25 feet apart depending upon obstacles and barriers between them. PSYNQ units can operate through walls, but performance will vary based on barrier construction materials and the number of barriers.

Is PSYNQ safe to use?

Yes. PSYNQ has passed both UL and FCC certifications and is completely safe to use. Also, by using PSYNQ you avoid overloading your power outlets, which increases the overall safety of your home.

What kinds of appliances can I control with PSYNQ devices?

Any appliance you would regularly control by a power outlet, such as lights, fans, and appliances.

Will PSYNQ interfere with other electronic devices in my home?

No. PSYNQ devices are FCC compliant and have been tested to ensure they do not create EM or RF interference.

Can I use a single PSYNQ transmitter to control multiple PSYNQ receivers?

Yes. As long as your PSYNQ receivers are set to operate on the same channel as your PSYNQ transmitter, you can use a single PSYNQ transmitter to control as many receivers as you would like.

Can I use my cell phone to control my PSYNQ connected devices?

PSYNQ does not use your home WiFi network and is not connected to the internet. To remotely control your PSYNQ appliances, you must plug your PSYNQ transmitter into a WiFi connected smart home outlet.

How many PSYNQ devices can be used in the same location?

PSYNQ transmitters and receivers can be set to 16 different transmission signal codes. This allows up to 16 different PSYNQ transmitter and receiver pairs to used in the same house.

"PSYNQ allows for otherwise impractical interior design possibilities."

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